St. Lawrence County Broadband Survey Making Progress

April 9, 2021

     Over 1,500 residents and businesses have responded to the St. Lawrence County broadband survey so far, but more responses are needed to ensure a clear understanding of the locations that are unserved or underserved by broadband access. In particular, more responses are needed from the towns of Louisville, Waddington, Madrid, Gouverneur, Norfolk, Hopkinton, Edwards, Fowler and Oswegatchie, although additional surveys from all towns are welcome. 


In an effort to improve broadband access in St. Lawrence County, the survey project was launched in February to collect data about broadband access and affordability throughout the county. St. Lawrence County and the Development Authority of the North Country partnered on the project, which will allow the data to be mapped to determine where the needs are. The information will be used to collectively develop an action plan to address those needs. 


The broadband survey is tailored to ask questions pertinent to homes and businesses both with and without access to broadband. Respondents need to enter an address and indicate whether it is for a home or business and will then proceed to a survey designed to collect information on the demand for services unique to their location. Seasonal residents taking the survey must use their St. Lawrence County address. The address is an important piece of information because it will help identify where the greatest needs are in the county, but it will not be released to any third party. 


So far, more than 11 percent of respondents have reported that they have no internet access. Of those who do have access, 34 percent report that they are not able to purchase the speed they need. 


The survey can be taken from any computer or mobile device, including a smart phone, at this link:  If you do not have internet access, public access to a computer may be available at your local library; contact them first, to check on current hours and restrictions. The St. Lawrence County Planning Office can also assist those without internet access, call 315-379-2292.

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